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Important Things to Consider When Selecting a Concrete Raising Contractor

Anytime you call a contractor or receive an estimate, you are being marketed.  Most contractors tend to highlight attributes and not liabilities.  As a consumer, it is important to know what questions to ask and where to get information. We at Acme Concrete take pride in doing things correctly and putting our customers’ best interests first.  After all, we are consumers too.  Following is some information we hope you find helpful:

PRIMARY FOCUS

When looking to hire a company to raise and support concrete slabs at your property, we believe it is wise to select a contractor whose primary focus is doing just that – raising concrete. Although not common, there are companies providing estimates for concrete raising as a sideline to their main focus. You wouldn’t hire a plumber to do electrical work right?

What happens to these companies if they fail to provide well-seasoned workers armed with the proper experience to raise your concrete? They continue on just fine making money from their main business focus. That is just not the case with a company like Acme Concrete Raising & Repair. Our primary focus is raising sunken concrete. If we weren’t good, we wouldn’t be here.

INSURANCE

Probably one of the most important things to look for when shopping for a contractor is proper insurance.  Experience and “know how” are very important. However, the risk and potential for financial loss that uninsured contractors can pose to clients is a serious matter, one often exceeding the value of most concrete repair projects.

It is vital that concrete raising contractors carry Workers Compensation, General Liability and Commercial Auto insurance.

Accidents are rare and employees are usually well trained.  Unfortunately, an accident can occur and a worker may become seriously injured while on your property.  This is true with nearly all businesses.  If the contractor does not have a workers compensation policy to cover medical and lost time expenses, the injured employee could potentially sue the homeowner for those costs.  In extreme cases, lawsuits seeking hundreds of thousands of dollars in restitution could even be filed .

QUALITY OF WORK

After making sure a contractor has the proper insurance policies limiting your exposure to risk and liability, you will want to check on that contractor’s track record.  Aside from the company’s ability to perform the work itself, it is important to have confidence you will be happy with the transaction.  Here are some things to consider:

Is the company responsive and polite to customers?  Does the company listen to concerns and answer questions, or do they make people feel rushed?  Does the company provide enough information to make you feel comfortable with their manner of operation? Are they cost competitive? Do they show up on time? Did they do what they said they would?

Here are some ways to determine if you want to hire a particular company:

  • Better Business Bureau – The Better Business Bureau helps protect consumers by providing customer reviews and assisting in conflict resolution. Before hiring a contractor, first make sure they are an accredited BBB member and take note of any complaints consumers have made against them. Acme Concrete is an accredited member of the BBB of Chicago and Northern Illinois.
  • Online Reviews – People who take the time to submit online reviews do so because they feel strongly about what they’re saying.  Question and answer scenarios are not typically supported by review sites, however, online reviews can provide a great deal of insight into someone’s actual experience with a contractor.
  • References – Any company you consider hiring should be able to quickly and easily provide names and phone numbers of prior customers who would be willing to share their experiences with that company.
  • Photos – A company who is serious and proud of the services they provide will have “Before & After” images of completed projects.  A well-experienced company should be able to produce photos of past projects that closely resemble your particular situation.
  • Social Presence – We recommend choosing a company who is secure enough to represent their business within the social media outlets such as Google+.
STATE REGISTRATION

A quick and easy way to verify if someone is a “real company” is by checking them with the State.  An official company will be registered with the State of Illinois.  Registering with the State as a corporation (Corp or Inc) or Limited Liability Corporation (LLC) is how a company receives a Tax Identification Number (TIN).  A TIN is required for a company to pay employment taxes on their employees behalf.  It also enables them to bid on State contracts and open business bank accounts.

Checking to see if a concrete raising company is indeed “real” is easy, fast and free. Simply go to the Illinois Secretary of State website and click on “Business”, then select “Corporation/LLC Search”. Click the search button under “Corporation/LLC Search/Certificate of Good Standing”.  A search window will appear where you can easily enter a company’s name to find out if they are registered.

You can also request a potential contractor produce a “Certificate of Good Standing” issued by the Secretary of State.

TECHNOLOGY & REPAIR METHODS

Due to technological advances, modern concrete raising using polyurethane foam is currently available and it is far superior over old “mudjacking” methods. When looking to hire a concrete raising contractor, make sure you understand which method they are proposing.  Feel free to view this Wikipedia page discussing some of the differences between the old mudjacking method VS polyurethane concrete raising:

Wikipedia.org: Concrete Leveling

For an even more in depth comparison as well as additional information, we welcome you to view our website:

Polyurethane VS Mudjacking

Polyurethane Concrete Raising

Acme Concrete Raising & Repair: The Easy Choice!

Acme Concrete Raising & Repair is fully insured and incorporated in the State of Illinois. We have a great social presence, excellent reviews and references we are happy to provide upon request.  If you have settled concrete needing raised, we most likely have before and after images of a project completed similar to yours!

Call us today to schedule a free, no-hassle estimate!  (815) 264-2200

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